AI Voice Agents for Inbound & Outbound Business Calls
AI voice agents that work every call, around the clock. Deploy a team of intelligent agents to answer inbound calls, qualify leads, book appointments, handle routine requests, and make outbound calls, all with the knowledge, workflows, tools, and brand voice your business needs. Scale conversations effortlessly, and hand off to a human the moment it matters.
-
Live in minutes -
Run multiple agents at once -
No code, no hardware
Trusted by 10 Plus Orgs – marketers, sales, call centers and entrepreneurs
What Is an AI Voice Agent?
An AI voice agent is a virtual caller that speaks with customers over the phone, understands what they need, and responds using the business knowledge it has been trained on. It can answer or make calls, handle natural conversations, and complete tasks such as booking appointments, qualifying leads, updating information, or transferring calls. Unlike a traditional IVR or voicemail system, an AI voice agent can take action during the conversation, helping businesses automate phone interactions 24/7.
In Callvix, an AI agent is something you configure instead of coding. You can start with a ready-made template or build an agent from scratch, add your knowledge base, choose its voice, connect the tools it can use, and route calls to it through a phone number, IVR option, queue, or outbound campaign. You can create and run multiple agents side by side, allowing each one to handle a specific role, workflow, or customer interaction as your business grows.
One AI Agent for Every Kind of Call You Take and Make
Inbound agents handle calls your team cannot get to, outbound agents work through your lists, and an AI receptionist manages the front door. Deploy one or all three across different numbers and menu options at the same time.
Run as Many AI Agents as Your Business Needs, All at Once
Most platforms give you one assistant and expect it to handle everything. Callvix lets you create a specialist for every job and run them in parallel, a sales agent for campaigns, a support agent for option two, a billing agent for account calls, a scheduler for appointments, and an after-hours agent to handle overflow.
What Changes When Your Calls Are Handled by Callvix AI Agents?
Stop choosing between missed calls, limited AI agents, and complex setups. Callvix AI voice agents help you answer more calls, automate more tasks, and scale conversations without adding headcount.
| With Other Providers | With Callvix AI Voice Agents | |
|---|---|---|
| Number of agents | One or limited agents forced to handle multiple call types | Run multiple specialist AI agents at the same time |
| Getting started | Setup involves developers, integrations, prompts & technical configuration | Choose a template, set a voice, and publish to a number |
| Business knowledge | Knowledge requires separate setup, updates, or tools to stay current | Train each agent on your own business knowledge base |
| During the call | Answers questions, captures details, or triggers actions where supported | Transfers, texts, posts to Slack, and books the calendar on top of answering questions & captureing detail |
| Outbound calling | Campaigns may depend on separate dialers, limits, or complex workflows | Agents work your lists and pass qualified conversations to reps |
| Peak and after hours | Concurrency limits or routing rules can leave calls waiting or unanswered | Handle concurrent calls on the first ring, at any hour |
| Handoff to people | Caller may need to repeat details after a transfer | Warm transfer with a summary of the conversation |
| Visibility | Reporting may be spread across call, messaging, and AI tools | Call, SMS, and voicemail logs with performance by agent |
Everything You Need to Build, Train and Run Your Agents
Build an AI voice agent that sounds like your business, knows your business, and gets work done. Start with a proven template or build from scratch, train it on your knowledge, choose its voice, connect the tools it needs, and track every interaction, all from the same Callvix account as your phone system and call center.
- Ready-to-Launch Agent Templates Start faster with proven templates for support, sales, scheduling, technical support, lead qualification, card activation, billing, and more.
- Build an AI Agent From Scratch Create an agent around your business by defining its role, greeting, questions, guardrails, escalation rules, and boundaries without coding.
- Train It on Your Business Knowledge Add your pricing, policies, service areas, hours, products, and FAQs so agents provide accurate, business-specific answers instead of generic responses.
- Choose a Voice That Fits Your Brand Explore natural voices and accents, then assign the right voice to each agent so every customer interaction sounds consistent with your brand.
- Give Agents Tools to Take Action Connect tools that let agents transfer calls, send texts, post to Slack, check Google Calendar, or create appointments during conversations.
- Track Calls, Conversations, and Performance Review call, SMS, and voicemail logs, transcripts, and summaries to compare agents, identify improvements, and optimize performance over time.
Put an Agent on the Calls That Are Costing You Money
Turn missed calls, slow follow-ups, long queues, and after-hours gaps into opportunities. Deploy AI agents to handle conversations at scale while your team focuses on the calls that need a human touch.
Connect Your AI Agents With Business Tools & Automate Your Entire Workflow
An AI agent should do more than talk. Connect each agent to the tools it needs and let it take action during the call, from transferring callers and sending confirmations to posting leads in Slack, checking availability, and booking calendar events. Every outcome can flow into your CRM automatically, so your team spends less time on manual follow-up and more time getting work done.
Pricing That Follows Your Call Volume, Not Your Headcount
Start with one AI agent and one number, then scale as your call volume grows. Callvix pricing is designed around what you actually use, including agents, numbers, calling activity, and AI usage, alongside your phone system and call center seats. No unnecessary capacity, no long-term contracts, and no need to add headcount just to handle more calls.
Got Questions? We’ve Got Answers.
1. What is an AI Voice Call Assistant?
2. Can I run more than one AI voice agent at the same time?
3. Do I need to build my AI agent from scratch?
4. How do AI voice agents learn about my business?
5. Can I choose the voice my AI agent uses?
6. What can an AI voice agent do during a call?
7. Can AI voice agents make outbound calls?
8. How is an AI voice agent different from an IVR menu?
9. Will an AI voice agent replace my team?
10. How does an agent hand a call to a human?
11. Can I use AI voice agents with my existing business number?
12. How do I know whether my AI agents are performing?
13. Do I need a developer to set this up?
14. What languages and accents are supported?
One Platform. Available on Every Device.
Access Callvix across iOS, Android, Windows, and Linux. Stay connected with your customers, manage calls and SMS, and keep your team productive wherever business takes you.
